Accessibility Statement

Name and address of the company:                        RIVER LOFT Hotel

Domain:                                                                              www.river-loft-hotel.de

Phone:                                                                                 04852-839490

Email:                                                                                  info@river-loft-hotel.de

The RIVER LOFT Hotel strives to make its website https://www.river-loft-hotel.de accessible in accordance with the Accessibility Enhancement Act (BFSG) and Directive (EU) 2019/882.

Status of Compliance with Requirements

This website is partially compliant with the requirements of the Accessible Information Technology Ordinance (BITV 2.0) and the Web Content Accessibility Guidelines (WCAG 2.1) at Conformity Level AA.

Non-Accessible Content

We are constantly working to identify and remove existing barriers. The content listed below is not fully accessible or is not accessible at all. The content listed below is currently not fully accessible:

• Not all images have complete or meaningful alternative text.
• Some embedded PDF documents (e.g., informational materials/menus) are not created to be fully accessible.
• Keyboard navigation of the website is limited in certain areas.
• The online booking system embedded on the website is provided by an external vendor and may not be fully accessible in all respects.

Clean Semantics:

The website does not currently use consistently clean and standards-compliant HTML semantics, which makes it more difficult to use with screen readers and other assistive technologies.

ARIA Roles and Attributes:

ARIA roles and attributes are not used or are used incorrectly, which limits accessibility for assistive technologies.

Error Messages in Forms:

Forms do not display accessible or clearly recognizable error messages. As a result, users with disabilities are not adequately supported.

Alternative Text, Captions, Audio Descriptions:

Not all images include meaningful alternative text. Embedded videos lack captions and audio descriptions.

Clear Link Information:

Links are not always clearly labeled. Users cannot always tell where a link leads or what it does.

Metadata:

The website contains no metadata, or insufficient metadata, that would support navigation using assistive technologies (e.g., document titles, language specifications, structural information).

Accessible Documents:

Linked PDF or Office documents are not designed to be accessible and can only be read by assistive technologies to a limited extent.

Preparation of this Statement

This statement was prepared in August 2026. The website was evaluated based on a self-assessment.

Note: This statement is currently being revised to reflect new technical adjustments and updated accessibility audits. A revised version will be published shortly.

Feedback and Alternative Ways to Contact Us

If you encounter any barriers on our website or need assistance using it, we welcome your feedback.

We offer the following ways to contact us:

Phone: 04852 839 49 0

Email: info@river-loft-hotel.de

Mediation Procedure

If you do not receive a satisfactory response to your inquiry, you may contact the Mediation Office under the Disability Equality Act (BGG):

BGG Mediation Office

c/o the Federal Government Commissioner for Matters Relating to People with Disabilities

Mauerstraße 53, 10117 Berlin

Web: www.schlichtungsstelle-bgg.de

Email: info@schlichtungsstelle-bgg.de

The Mediation Office offers an out-of-court procedure.